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Privacy Policy

Intruno Inc, Houston, Texas. Latest update: December 1, 2025. Questions about this policy can be directed to protect@intruno.com.

Intruno Inc, Houston, Texas. Intruno India Private Limited operates as a subsidiary of Intruno Inc.

Owner contact email: protect@intruno.com

Among the types of Personal Data that this Application collects, by itself or through third parties, are: Trackers; Usage Data; physical address; company name; first name; last name; phone number; state; email address; city; number of employees; website.

Unless stated otherwise, all Data requested is mandatory, and failure to provide it may make it impossible to provide the Service. Where the Application specifically states Data is optional, Users are free not to provide it without consequence.

Nate is built to help visitors understand whether Intruno is a fit for their organization and to route qualified visitors to a demo request. Nate does not quote pricing, does not make claims beyond Intruno’s approved website content, and says so rather than guessing when it doesn’t know something.

Nate conversations are stored on Intruno’s website server alongside the rest of the Site’s data. Conversation content is not used to train, fine-tune, or otherwise improve any AI model, and conversations are deleted after three months.

This Site, including Nate, does not request or require protected health information (PHI). Visitors should not submit PHI, patient data, or other sensitive health information through any form on the Site or through Nate.

Data concerning the User is collected to allow the Owner to provide its Service, comply with legal obligations, respond to enforcement requests, protect its rights and interests (or those of Users or third parties), detect malicious or fraudulent activity, and for: Analytics; Contacting the User; and Traffic optimization and distribution.

The Owner takes appropriate security measures to prevent unauthorized access, disclosure, modification, or destruction of Data. Data may be accessible to persons involved with operating the Application (administration, sales, marketing, legal, system administration) or to external Data Processors (technical service providers, mail carriers, hosting providers, IT companies, communications agencies) as appointed. The updated list of these parties may be requested from the Owner at any time. Data is processed at the Owner’s operating offices and any other location where processing parties are located; depending on the User’s location, this may involve a transfer to a different country.

Personal Data is processed and stored for as long as required by the purpose it was collected for, and may be retained longer where required by law or based on User consent.

Form submissions and Nate conversations are retained for three months from the date of submission, after which they are deleted from the Site. Form submissions are also sent to Intruno by email and retained in that inbox in line with Intruno’s internal retention practices.

The Owner may process Personal Data where: the User has given consent; processing is necessary for performance of an agreement with the User or pre-contractual steps; processing is necessary for compliance with a legal obligation; processing relates to a task carried out in the public interest or official authority vested in the Owner; or processing is necessary for the Owner’s or a third party’s legitimate interests.

This Application uses Trackers. Details are set out in a separate Cookie Policy.

Users have the right, to the extent permitted by law, to: withdraw consent; object to processing; access their Data; verify and seek rectification; restrict processing; have Data deleted or removed; receive and transfer their Data (portability); and lodge a complaint with a competent data protection authority. Requests are free of charge and will be answered within one month.

For Users in Brazil, this Policy is supplemented by Brazil’s Lei Geral de Proteção de Dados (LGPD). Brazilian Users have the right to: confirmation of processing; access to their personal information; correction of inaccurate or outdated information; anonymization, blocking, or deletion of unnecessary or unlawfully processed information; information about consent and its consequences; information about third parties the Owner shares data with; data portability; deletion of consent-based data; withdrawal of consent; a complaint to the ANPD or consumer protection bodies; objection to unlawful processing; and information about, and review of, automated decisions that affect them. Requests are free of charge and directed to the Owner’s contact details, generally answered within 15 days for a complete disclosure.

This section applies to Users resident in California, Virginia, Colorado, Connecticut, Utah, Texas, Oregon, Nevada, Delaware, Iowa, New Hampshire, New Jersey, Nebraska, Tennessee, Minnesota, Maryland, Indiana, Kentucky, Rhode Island, and Montana. The Notice at Collection covers the following categories collected or disclosed in the past 12 months: Internet or other electronic network activity information; Identifiers; and Commercial information. Users in these states have the right, to the extent permitted by law, to: know what Personal Information is collected; correct inaccurate Personal Information; request deletion; obtain a portable copy; opt out of the sale of Personal Information; and non-discrimination for exercising these rights. California residents additionally have the right to opt out of sharing for cross-context behavioral advertising and to limit use of Sensitive Personal Information. Users in Virginia, Colorado, Connecticut, and the other listed states additionally have rights regarding targeted advertising, profiling, and consent for Sensitive Personal Information; Minnesota and Maryland Users may request a list of third parties their data was disclosed to. Utah and Iowa Users have the right to opt out of targeted advertising and processing of Sensitive Personal Information.

Personal Data may be used for legal purposes in court or in connection with proceedings arising from misuse of the Application, and the Owner may be required to disclose Personal Data upon request of public authorities. System logs and similar operational Data (such as IP address) may be collected for maintenance purposes. Additional details not contained in this Policy may be requested from the Owner at any time using the contact details above.

The Owner reserves the right to make changes to this Privacy Policy at any time by notifying Users on this page and, where technically and legally feasible, via direct notice. Users are encouraged to check this page periodically and refer to the last-modification date at the bottom. Where changes affect consent-based processing, the Owner will collect new consent where required.

Latest update: December 1, 2025.

protect@intruno.com